Email is theoretically wonderful and in practice awful. Vast amounts of spam have plagued it from the beginning. I don’t know about the rest of you but my spam filter often filters important messages out and keeps junk. This isn’t really my ISP’s fault as once you’ve had an account for a few years large quantities of spam become unavoidable. On top of that offices now cc pretty much everybody into pretty much everything. How often at work do you read a long email, marked as important only to realise that it is either;
a) irrelevant to your role
b) relevant but not remotely important.
This must waste unimaginable amounts of paid man hours. As if all this is not enough there is also the dreaded bcc box which allows nosy, self important busybodies to monitor an entire exchange without the knowledge or consent of other recipients. This culture of eavesdropping, micro management and backstabbing, along with the time that has been wasted through unnecessary emails has contributed in no small part to the messy recession we find ourselves in now. Of course, it was triggered by shady banking practices but it has been perpetuated by the fact that email, a tool that was set to revolutionise business with it’s immediacy has caused us to forget what running a profitable business is about. “HINT” It doesn’t involve snooping on colleagues or forcing them to spend 60% of their day reading things that bear no relevance to them. It is about saving time and making money and as it stands email is doing a pretty good job of preventing both.
Daniel Brace is a freelance travel writer and author of Going Somewhere – An Australian Adventure available now in paperback or as an e-book. He has travelled extensively in Asia, Oceania, Polynesia and East Africa and is available for freelance writing and public speaking events.